Q. Pubmed link

the Pubmed link from the HSHSL website has not been working this week. I am out of the country now, so I'm not sure if it is related to that or if it is a real problem. Thanks.


We haven't had any other reports of the link not working, and we've used it many times this week at the library. I'm not sure what the problem is, but your location may have something to do with it. If you can provide more information about the problem, it could help us figure out what's going on.

For instance, what happens when you click on the link? Do you get an error message? Or does the page simply fail to load? Have you tried both the link on our homepage (www.hshsl.umaryland.edu - under Selected Databases) and the one from the A-Z Databases list http://www.hshsl.umaryland.edu/resources/databases/index.cfm? Are you able to access any other databases from our website? For instance, can you access Ovid MEDLINE, which offers the same biomedical content as PubMed via a different interface and provider?

Are you using a virtual private network (VPN) when you try to access?  Are you accessing from within another institution's IP range? (Either of these access methods tend to cause problems.)

Also, make sure you are not accessing the library's version of PubMed from a bookmarked link. You need to actually click one of the PubMed links from our website.

For troubleshooting, you might want to try accessing from a different location. You might also want to try using a different browser or clearing the cache on the browser you used previously before trying to access again. You can also try using the blue off-campus login button on the top right of our homepage to login before you click the PubMed link. You could try adding the HS/HSL Proxy Button to your browser, which would allow you to search the regular version of PubMed https://www.ncbi.nlm.nih.gov/pubmed and refresh the page through the proxy when you come across and article you want to see if we subscribe to. Instructions for using the Proxy Button are available here: http://www.hshsl.umaryland.edu/resources/offcampus.cfm

  • Last Updated Mar 18, 2017
  • Views 4
  • Answered By Michele Nance

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