Q. Im signed into my refworks acct from my home pc. When I try to use ref grab-it to import an article that I searched for using google, it prompts me t

sign into refworks again, but then will not accept my login id and password. What am I doing wrong?


Ref Grab-It is for importing html webpage information only.  If you were trying to import the citation for a PDF article, Ref Grab-it cannot do that.  There have also been some issues with the Ref Grab-It tool being buggy.  Even when it works, it often does not import accurate data for all of the web page citation fields, then you have to open the citation in RefWorks and edit it anyway.  For these reasons, I'd suggest bypassing Ref Grab-It altogether. If you are trying to import citation information for a webpage, start by going to your RefWorks web account.

  • Once you are logged into your account, click on References from the gray tool bar. 
  • Then select the option Add New.  Select the style you will be using for your paper (APA, AMA, etc.) then select the option Web Page for the reference type.  This will limit the citation fields displayed to those required for the style you choose. 
  • Finally, type in the webpage information and save the citation.

If you are tying to import information for a PDF article, you will need to retrieve the article citation in a database such as CINAHL or Google Scholar, then use the export option for that database.  Instructions and tutorials for exporting citations from various HS/HSL databases can be found on this page of the Library's RefWorks guide: http://guides.hshsl.umaryland.edu/content.php?pid=127499&sid=1515672


  • Last Updated Jun 09, 2017
  • Views 46
  • Answered By Michele Nance

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